"I have dealt with Mortimers on a number of occasions now, selling to, buying from and having insurance valuations. I have always found all the staff to be extremely helpful, honest and just lovely people to deal with. I have no hesitation in recommending them as the people to go to for quality service."
"My wife and I have been dealing with Mortimers now for over 10 years. As we live in Torquay, having parked our car, on our way to the city centre, our first port of call is always Mortimers. We have purchased many pre-owned pieces of jewellery from them and have always been impressed by the amount of stock they carry. ALL members of the staff are knowledgable, friendly and very helpful, and we always leave the shop knowing we will go back again. We can certainly recommend Mortimers as a prime example of how a retailer should be."
"I have been shopping at Mortimers for around 15 years, they have varied stock of a wonderful quality, the staff are always helpful, patient and knowledgeable. More than anything though, I trust them, which matters a great deal when you’re buying items such as antique jewellery."
"Having lived in Exeter for a number of years, I have often passed this wonderful shop and looked into the window with awe at the array of beautiful items. But from the moment of walking into Mortimers to the moment my transaction was completed, I have been bowled over by the professionalism and attitude of the staff who work here. Although I mainly had a one-to-one relationship with Hannah, the staff were so knowledgeable and friendly on each occasion I visited. I was more than happy to take their advice. I felt it to be a truly personal, comfortable and honest experience. The staff are truly passionate about their wonderful shop and their quiet enthusiasm and calm approach is first class. You will be sure to get the best experience if you go into this wonderful world of jewels. I can only thank you all for your very good service." May 2017
"Absolutely Fabulous! Where does one start describing how good the family owned jewellers Mortimers are to people who don’t know them. Both my wife and I have been buying jewellery from Sophie and the team at Mortimers over the past few years. We found them purely by chance when our eldest son purchased a diamond engagement ring for a surprise for his fiancé. He had been to all the leading jewellers in the South West before he found Mortimers extensive stock. Every time we go to the shop there is always something new and exciting to see. The stock is ever changing and you wouldn’t find it in any ordinary high street chain. To say the service is excellent is easy and would be short changing the team. It would be better to say the service is very special to every client who enters the shop. All the staff know exactly what they are taking about and are extremely knowledgeable on every facet of their stock from precious stones, watches, down to the unusual items. I would say this is one of Exeter’s jewels, so if your looking for something extra special and service that extends way beyond the final transaction, you have no need to look any further, satisfaction guaranteed."
"Mortimers is quite simply unrivalled. It is the only place I go to for special occasions, and I always find something utterly exquisite to treasure amongst their extensive collection of the very finest jewellery. The service the team provide really is second to none; knowledgeable, attentive, helpful and friendly. They are all true enthusiasts too so are great at offering guidance or advice. It makes the Mortimers experience a genuine pleasure. It is indeed a rarity to find a retailer that can offer all this and remain extremely good value too."