Have you seen our latest Sapphire advert? If you ...
"Having lived in Exeter for a number of years, I have often passed this wonderful shop and looked into the window with awe at the array of beautiful items. But from the moment of walking into Mortimers to the moment my transaction was completed, I have been bowled over by the professionalism and attitude of the staff who work here. Although I mainly had a one-to-one relationship with Hannah, the staff were so knowledgeable and friendly on each occasion I visited. I was more than happy to take their advice. I felt it to be a truly personal, comfortable and honest experience. The staff are truly passionate about their wonderful shop and their quiet enthusiasm and calm approach is first class. You will be sure to get the best experience if you go into this wonderful world of jewels. I can only thank you all for your very good service." May 2017
"Absolutely Fabulous! Where does one start describing how good the family owned jewellers Mortimers are to people who don’t know them. Both my wife and I have been buying jewellery from Sophie and the team at Mortimers over the past few years. We found them purely by chance when our eldest son purchased a diamond engagement ring for a surprise for his fiancé. He had been to all the leading jewellers in the South West before he found Mortimers extensive stock. Every time we go to the shop there is always something new and exciting to see. The stock is ever changing and you wouldn’t find it in any ordinary high street chain. To say the service is excellent is easy and would be short changing the team. It would be better to say the service is very special to every client who enters the shop. All the staff know exactly what they are taking about and are extremely knowledgeable on every facet of their stock from precious stones, watches, down to the unusual items. I would say this is one of Exeter’s jewels, so if your looking for something extra special and service that extends way beyond the final transaction, you have no need to look any further, satisfaction guaranteed."
"Mortimers is quite simply unrivalled. It is the only place I go to for special occasions, and I always find something utterly exquisite to treasure amongst their extensive collection of the very finest jewellery. The service the team provide really is second to none; knowledgeable, attentive, helpful and friendly. They are all true enthusiasts too so are great at offering guidance or advice. It makes the Mortimers experience a genuine pleasure. It is indeed a rarity to find a retailer that can offer all this and remain extremely good value too."
"I came across Mortimers in 2009 when I was looking for my perfect wedding band. Since that day, I have made a number of purchases with them and have built great relationships with all the staff. They all go above and beyond to help you and nothing is ever too much trouble. From creating something completely bespoke to a ring size alteration, they are always happy to help. Furthermore, they consistently offer true and honest opinions which is something that I appreciate very much. I have happily recommended Mortimers to friends and family as I do truly believe that their customer service is second to none - but also a place where you can find something really unique and special at fair prices! Thank you to all at Mortimers for all of your help and advice over the years!"
"It's late night Christmas Shopping and you're feeling the pressure of a shortage of presents! The shops are starting to close for the night but not Mortimers!! Mulled wine, minced pies and enthusiastic, helpful staff happy to stay open and help transform you into the thoughtful person your partner dreams of!!"
"I can't remember the name of my childhood sweetshop, but I can remember the name of the one that I frequent in adulthood: Mortimers. It's an emporium full of wonderful, old jewellery with a stone to suit every pocket and a treasure trove of trinkets from the past. Sophie, Caroline and the rest of the team always greet everyone with familiar warmth which, alongside their unbeatable knowledge, is just one more reason I can't recommend it enough.”